Refund policy

1. Return Policy

Due to the nature of our products (edible food items), we only accept returns under specific conditions. Returns are eligible only if:

  • You received the wrong product or damaged packaging.

  • The product was expired or spoiled upon delivery.

  • The product was missing from your order.

If any of the above applies, please contact us within 48 hours of delivery with photo or video proof at
📧 support@revitify.in

After verifying your claim, our team will guide you through the return or replacement process.

2. Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns or exchanges for:

  • Opened or partially used products

  • Products without original packaging or labels

  • Items returned after 48 hours of delivery

Please make sure to check the product and packaging upon delivery before opening it.

3. Refund Policy

Once your return is approved, you can choose between:
✅ Replacement: A new product will be shipped to you at no extra cost.
✅ Refund: The amount will be credited to your original payment method within 5–7 business days after product inspection.

Please note: Shipping charges (if any) are non-refundable.

4. Order Cancellations

Orders can only be canceled before dispatch. Once shipped, cancellations are not possible.
If you wish to cancel your order, please contact us immediately at:
📧 support@revitify.in

5. Damaged or Wrong Product Received

If you receive a damaged, defective, or incorrect product, please reach out within 48 hours of delivery with clear images or video proof. We will arrange a quick replacement or refund at no cost.

6. Contact Us

For any concerns regarding returns or refunds, please contact our customer care team:
📧 support@revitify.in
🕒 Mon–Sat, 10 AM – 6 PM

We’re always happy to assist you and ensure your experience with REVITIFY remains smooth and satisfying.